Privacy

Privacy Policy


Jeff Robinson Remedial Massage Therapist will ensure that only relevant personal information is collected from individuals. All information collected will be used to ensure that massage is provided in a safe, ethical and client centred manner. Jeff Robinson Remedial Massage Therapist will have procedures in place to ensure that information is not shared or accessible to a third party. Jeff Robinson Remedial Massage Therapist is committed

to the highest standards of practice and will ensure that all information collected and stored adheres with the Australian Privacy Principles, the Privacy Act 1988 and the Notifiable Data Breaches Scheme.

Procedure

  1. All computers used at this clinic are password protected to ensure restricted access.

  2. Jeff Robinson Remedial Massage Therapist stores all client records on a cloud service which is accessed by a password protected computer. Client intake forms have their information transferred to a cloud service and are then disposed of appropriately.

  3. Jeff Robinson Remedial Massage Therapist has sole responsibility for the security of any records and is obliged to adhere with the Australian Privacy Principles, the Privacy Act 1988 and the Notifiable Data Breaches Scheme in this practice.

  4. Any stakeholders that may be entitled to access to client information (e.g. health funds for the purposes of auditing claims) must demonstrate they have appropriate Privacy Procedures in place, and submit all requests in writing.

  5. Your individual client medical history or treatments will not be discussed with any person without your prior consent.

  6. The information collected by Jeff Robinson Remedial Massage Therapist will only be relevant to the provision of massage therapy services and this information will not be passed on to any third party unless there is a threat to the client’s safety (such as a medical emergency) or the safety of others or as permitted or compelled by law (such as a subpoena).

  7. As part of the yearly audit process, the Australian Privacy Principles and Health Privacy Principles will be reviewed by Jeff Robinson Remedial Massage Therapist.

  8. You may request a copy of all records relating to your care at Jeff Robinson Remedial Massage Therapist by submitting a request in writing to jeffgr18@gmail.com


Your health information will be retained for a period of (7) years and will then be destroyed in such a way as to render them unreadable and leave them in a form which they cannot be reconstructed in whole or in part of. Treatment records of minors will be disposed of (7) years after they turn (18) years of age.